Refund policy

 

Gallery Art Prints — We want you to love your piece. If you have an issue with your order, -please contact us within  7-14 days of delivery to initiate a return. Items must be in their  original condition and packaging. Once we receive and inspect the returned item, we will process your refund. Return shipping costs are handled on a case-by-case basis; if the return is due to a defect or our error, we will cover return shipping. For all other returns, the customer is responsible for return shipping costs.

Exchanges are available for Gallery Art Prints that arrive damaged or defective. To request an exchange, contact us within 2 days of delivery with photo documentation of the damage. Approved exchanges will be fulfilled with the same item; we do not offer exchanges for a different size or design.Approved exchanges will be fulfilled with the same item; we do not offer exchanges for a different size or design. Refunds will be processed within 5–7 business days of receiving and inspecting the returned item. Please allow an additional 3–5 business days for the credit to appear on your original payment method.

Personalized & Custom Dream Art — All personalized and custom art commissions are final sale...

Personalized & Custom Dream Art All personalized and custom art commissions are final sale and are not eligible for returns or refunds. Each piece is a one-of-a-kind, made-to-order creation designed specifically for you. By placing a custom order, you acknowledge and agree to this policy.

If you have any questions or concerns, please don't hesitate to reach out to us before placing your order.